The Argument:
The
federal student
loan system has become fundamentally predatory due to the Congressional
removal of standard consumer protections, combined with congressionally
sanctioned collection powers that are stronger than those associated
with all other loan instruments in our nation's history. These actions
by Congress have, predictably, created an inherently predatory,
state-sponsored lending and collection system where the motivations of
the various functional elements of the system are fatally misdirected.
The system that has resulted promotes inefficiency in administration,
unchecked inflation, bureaucratic malaise and conflicted oversight.
Moreover, the resulting system promotes needless and expensive
complexity and redundancies, fails to encourage academic excellence,
and ultimately, promotes delinquency and default.
While
this system has been extremely
lucrative for a few individuals, it causes massive harm not only to
borrowers and their families, but also to non-borrowing students and
their families, due to the dramatic inflation that the system promotes.
The nation suffers a massive cost due to the large amount of wealth
trapped in this system, the quality of the education received by the
citizens, and the public's opportunity cost associated with the
materialistic career paths that citizens are forced into at the expense
of public interest work, and entrepreneurship.
Importantly: this problem
exists across both
Direct Loan (DL), and Federal Family Education Loan (FFEL) Programs. In
the public interest, the consumer protections that were removed by
Congress must be restored by Congress at the earliest opportunity. By
returning these consumer protections, the motivations of the system's
functional elements will be reoriented such that most, if not all of
the deficiencies mentioned above will go away over time.
The
Proof:
Congress
removed bankruptcy protections,
refinancing rights, statutes of limitations, truth in lending
requirements, fair debt collection practice requirements (for state
agencies) and even removed state usury laws from applicability to
federally guaranteed student loans. Congress also gave unprecedented
powers of collection to the industry, including wage, tax return,
Social Security, and Disability income garnishment, suspension of state
issued professional licenses, termination from public employment, and
other unprecedented collection tools that are used against borrowers
for the purpose of collecting defaulted student loan debt.
Concurrently, Congress established a fee system for defaulted loans
that allows the holders of defaulted loans to keep 20% of all payments
from borrowers before any portion of the payment is applied to
principal and interest on the loan.
While
this fee system has provided a massive revenue stream for a shadowy,
nationwide network of politically connected guarantors, servicers, and
collection companies who have greatly enriched themselves at the
expense of misfortunate borrowers, it has caused immeasurable damage to
millions of borrowers and their families, who see what started as an
unmanageable debt become a financial cataclysm- that debilitates,
marginalizes, and ultimately relegates them to a lifetime of financial
servitude and despondency in many cases.
Analysis
of IRS 990 filings of federal student loan guarantors proves without
doubt that the income derived through this fee system is vast, as
evidenced by not only the income of the guaranty agencies, but also by
the salaries, bonuses, and perks taken by the executives who run them.
This fee system is, indeed, the lifeblood of these organizations, who
derive at least 60% of their operating income through this legalized
wealth extraction mechanism. Clearly, it is in the guarantors financial
interest that students default on their loans. If there were no student
loan defaults, the guarantors would barely exist.
Additionally,
it is often in the financial interest of the lenders that students
default. Large lenders, most notably Sallie Mae, derive income from not
only lending and servicing operations, but also from guaranty, and
collection assets owned by the company. This leads to the common
situation where a defaulted loan is paid in full to the lender, becomes
vastly inflated with collection costs, and then becomes a revenue
stream for the guarantor and collection company...all owned by the very
same lender! A defaulted loan clearly can produce far more revenue for
the system. It is obvious that this structure gives the
lender/guarantor/ collector entities a perverse incentive to default
loans rather than providing customer service aimed at helping the
borrower avoid default.
Indeed,
Sallie Mae's own annual reports provide compelling evidence of dramatic
profiteering from defaulted loans: In the 2003 annual report, Sallie
Mae CEO Albert Lord brags to shareholders in his opening remarks that
the comany's record earnings that year were attributable to collections
on defaulted loans. The company's "fee income" increased by 228%
between 2000-2005, while their managed loan portfolio grew by only 87%
during the same time period. Further there is clear evidence that
Sallie Mae, and other loan companies actually defaulted student loans
without even attempting to collect on the debt! In fact, Sallie Mae
paid $3.4 million in fines as a result of the U.S. Attorney's office
discovering that the company was invoicing for defaulted loans where
the borrower was never contacted. Rather, records were fabricated to
indicate that the borrower had been contacted. Similar cases were
settled with Corus bank and Cybernetic Systems.
Taken
together, these cases show irrefutably that there is indeed an interest
to default student loans. Further, an employee of the Kentucky Higher
Education Assistance Authority, KHEAA, came forward to
StudentLoanJustice in 2007, and submitted that the agency managers had
purposely marketed loans to poor, disadvantaged communities in the
expectation that these citizens would default on their loans, thus be
"on the hook" for the fees and penalties that would result-extractable
through garnishment of the income sources mentioned previously. The
harm this predatory activity has caused borrowers is severe, extreme,
and widespread. citizens with defaulted loans have been documented
fleeing the country solely as a result of their student loan debt.
Others (many others) have been forced "off the grid". Some have even
taken their own lives.
There
is $40 billion in outstanding student loan debt in the U.S. covering
upwards of 5 million loans. Finally, and most importantly, it was
reported in January 2004 by John Hechinger (WSJ) that for every dollar
paid out in default claims, the Department of Education would recover
every dollar in principal, plus almost 20% in interest and fees.
Whether this net positive collection rate can be counted as "profit" by
the federal government is subject to debate, but at the minimum, it can
be said that the federal government is breaking even, overall, on its
defaulted student loan portfolio.
Therefore,
all entities involved: The lenders, the guarantors, the collection
companies, and even the Department of Education, have a perverse
incentive for student loans to go into default- solely due to the fact
that the borrower has none of the standard consumer protections
available to him that exist for all other types of loans in the
country. The result of this wrongly motivated system: despite repeated
claims by the Department of Education, the student lending industry
(andtheir army of lobbyists), and the universities that defaulted loans
rates are at record lows, a 2003 IG report estimated that between 19%
and 31% of 1st and 2nd year students would be put into default during
the life of their loans. For community colleges, the range was between
30% and 42%, and for for-profit schools, was between 38% and 51%
This
is a default rate that far exceeds that of any other type of loan. It
is perhaps a conservative statement to say that ultimately, About 1 In
3 undergraduate student loan borrowers will default on their loans.
This is an extremely high rate that the Department of Education,
lenders, and universities are loathe to acknowledge.
With regards to bankruptcy: There was no basis for removing Bankruptcy
protections from student loans in the first place. In fact, it was
found that when student loans were treated the same as all other loans
with regards to bankruptcy discharge, far less than 1% of federal loans
were discharged this way. According to one congressman at the time, the
widely advertised accounts of students filing for bankruptcy promptly
after graduation was a crisis that existed "only in the imagination".
Congress created this artificial, structurally predatory, cruel and
unusual lending and collection system. Congress, must therefore assume
the the immediate responsibility of fixing it by returning the standard
consumer protections that should have never been taken away in the
first place. Insodoing, The federal government will, once again, have a
financial interest that student loans not default.
This
will compel the government to use its considerable influence to
encourage the universities- in a serious and meaningful way- to both
provide a quality education that gives the student the best chance for
success, and also to do this at a reasonable cost. Certainly, new
methods for encouraging students will result. This will also compel the
government to take seriously its oversight role over private lenders
(assuming that private lenders will participate in federal student loan
programs in the future). While this "good government" model may be
frowned upon by current staff at the Offices of Federal Student Aid who
have grown comfortable with their conflicted, bureaucratic roles, this
is only clear evidence that these individuals are ill-suited for the
new model of operations. It is likely that there is an abundance of
properly motivated people willing to take over in this case, and at
long last, provide inspired service that will ensure the success of the
model.
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